Who we are
The Green Team operates this website. For privacy questions or requests, email mail@thegreenteam.uk.com.
Information you share with us
When you contact us, we receive the contact details and enquiry information you choose to provide. This may include information about a property, project or home that interests you.
Please only include information relevant to your enquiry. Avoid sending sensitive information or other people's details unless needed.
How we use your information
We use your information to respond to your enquiry, understand the help you need and discuss the next steps. If you become a customer, relevant information is also used to arrange and manage the agreed work.
Our lawful basis
Our lawful basis is contract when we need your information to prepare a quotation or take other steps you request before entering into a contract with you, or to carry out our agreement with you. For other enquiries about our services or homes, we rely on our legitimate interest in responding to your request. Where the law requires us to retain relevant records, our lawful basis is legal obligation.
How long we keep your information
We will keep enquiry details while they are needed to respond to you and consider or discuss the proposed work or home. If you become a customer, we will retain relevant records while they are needed to manage the agreed work and meet applicable legal requirements. We will regularly review whether information is still needed for these purposes and delete or anonymise it when it is no longer needed, unless retention is necessary for an outstanding query or claim.
Wix and other websites
This website is hosted on Wix, which processes website information to provide its hosting and connected website tools.
If you follow a link to an estate agent or another website, that organisation's own privacy information applies to the details you provide there.
Your choices and requests
You can contact us to ask about the information we hold about you or request a correction. Depending on the circumstances, you may also be able to request deletion, restrict or object to its use, or ask for a portable copy. If we rely on your consent, you can withdraw it.
You can object to our use of your information where we rely on legitimate interests. Email mail@thegreenteam.uk.com.
Email mail@thegreenteam.uk.com so we can consider your request.
Concerns and complaints
If you are unhappy with how we handle your information, please contact us so we can look into it. You can also complain to the Information Commissioner’s Office (ICO).